Privacy Policy

Effective Date: 19 August 2026

1. Introduction

Catalyx Overseas Traders Pvt Ltd (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://catalyxtraders.com) or engage with our export services.

2. Information We Collect

We may collect the following types of information:

    • Personal Information: Name, email address, phone number, company details, and shipping/billing addresses provided through inquiry forms or registrations.
    • Business Information: Product preferences, order details, and trade requirements shared during business communications.
    • Technical Information: IP address, browser type, device information, and cookies to improve website functionality and user experience.
3. Media Files

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. How We Use Your Information

Your information is used to:

    • Process inquiries, quotations, and export orders.
    • Communicate with you regarding products, shipments, and services.
    • Improve our website, services, and customer support.
    • Collect IP address and browser user agent string to help spam detection.
    • Comply with legal and regulatory requirements for international trade.
    • Sharing of Information

We do not sell or rent your personal information. We may share data only with:

    • Logistics and shipping partners to fulfill export orders.
    • Government authorities when required for compliance with trade regulations.
    • Service providers who assist in website hosting, payment processing, or IT support, under strict confidentiality agreements.
5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

Our website may use cookies to enhance browsing experience and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.

    • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
    • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
    • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
    • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
7. International Data Transfers
    • As we operate globally, your information may be transferred and stored in countries outside India. We ensure adequate safeguards are in place to protect your data during such transfers.
8. Your Rights

You have the right to:

    • Access, update, or correct your personal information.
    • Request deletion of your data, subject to legal obligations.
    • Opt-out of marketing communications at any time.
9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

12. Contact Us

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